Internal — desk staff only. Not for brand websites, Google, Facebook, or a public listing.
Issue to Ama and Elisabeth. Do not publish to the street.
Corporate practice for a multi-brand desk is controlled issue, not a public website. They train in the academy. You hand them the full handbook today. They pin a one-page duty card on the S23.
Publish this academy publicly?
No.
This file is the operating secret of the desk: 58 domains, the eight-number map, the CID rule, and the line that she is not a call centre. Public publish teaches competitors and fraudsters how the house works.
Issue a private link + duty card?
Yes.
Yes — a private link, issued to named staff only.
Do not replace the academy with a stale dump. Hand her the full handbook for the sit-down, pin the one-page duty card on the S23, and keep the live desk as the source of truth. Do not post either file on a brand site.
Hand her today
Full handbook + duty card.
The handbook is complete end to end: locked facts, eight lines, every brand, every script, sit-down drills, quiz study key. WhatsApp the files to Ama and Elisabeth only, then sit with them. The academy stays live after that.
Can I use my own URL?
Yes.
academy.proanswerghana.com
Type (a) · DNS-only pointing
Same class as pa.walada.com: a hostname that points at an app that already exists. Not a new website. Not a new LMS.
Published origin is wind-rocket-orbit-terra.grok.me (Grok App Builder → Vercel, Cloudflare in front). Claude CNAME academy on zone proanswerghana.com → that host, DNS-only. Do not orange-cloud it. Do not use the Walada tunnel.
Claude’s T3. Not Grok’s.
1014 is Grok’s side. Attach academy.proanswerghana.com in Publish.
wind-rocket-orbit-terra.grok.me
DNS is in: CNAME academy → wind-rocket-orbit-terra.grok.me, grey cloud. curl = HTTP/2 403 error 1014 (CNAME Cross-User Banned). Claude must not orange-cloud, must not swap the target, must not touch the tunnel. Serving waits on Grok Publish → Add custom domain.
Grok owns this academy: training desk, handbook, Issue pack, WhatsApp copy. Grok does not run Cloudflare, does not edit /etc/cloudflared/config.yml, and has no T3.
Claude’s T3 is DNS for academy.proanswerghana.com on the proanswerghana.com Cloudflare zone.
academy.proanswerghana.com is a DNS-only Cloudflare hostname on the proanswerghana.com zone — not a new website, not an LMS, not a WPA route. Same kind as pa.walada.com (a name pointing at an existing app). Not the same tunnel, not port 8765, not tunnel 399e14bb.
Target host is locked: wind-rocket-orbit-terra.grok.me. Verified live as Pro Answer Desk (x-robots-tag noindex). If Grok Publish → Add custom domain shows different CNAME/TXT values, use those instead of this host.
Claude T3 DNS is done. Do not change the record unless Grok Publish shows different values.
Publish = Grok App Builder. Live host = wind-rocket-orbit-terra.grok.me. That is the CNAME target.
Host is locked. Claude must not invent a different target.
Not Cloudflare Pages. Do not CNAME academy to anything.pages.dev.
Not Hostinger. Do not CNAME academy to academy.hostingersite.com or any Hostinger host.
Not Teachable, Thinkific, Kajabi, Zoom, or Google Classroom.
Do not add an ingress rule on Cloudflare Tunnel 399e14bb-7591-4ef5-a829-254ec1c9c7b3. That tunnel is Walada (pa.walada.com → WPA :8765). academy.proanswerghana.com is a different zone, different product, different origin.
Do not park a ‘Pro Answer Academy — infrastructure reserved’ page on WPA. That is a public holding site. Google can index it. You then have to unwire it.
Do not point academy at Zoom, Teachable, Thinkific, Kajabi, or Google Classroom.
Claude is standing by. You: this Grok chat → Publish → Domain / Add custom domain → type academy.proanswerghana.com (no https, no slash) → Add. If Grok then shows CNAME/TXT different from the current record, paste those to Claude for one swap. Until academy returns 200, open https://wind-rocket-orbit-terra.grok.me/
- Done. Origin: https://wind-rocket-orbit-terra.grok.me/
- Cloudflare zone: proanswerghana.com (not the Walada zone).
- CNAME academy → wind-rocket-orbit-terra.grok.me. DNS only (grey cloud).
- In this Grok chat: Publish → Add custom domain → academy.proanswerghana.com. If Grok shows TXT or a different CNAME, Claude uses Grok’s records.
- Optional gate: Grok link-only access, or Cloudflare Access only if the record can be proxied without Error 1000 — it cannot, while the origin is grok.me. Do not orange-cloud.
- When academy.proanswerghana.com loads this desk, paste that URL into Issue. WhatsApp that URL only.
Use a quiet subdomain of the house — not a customer brand, and not the public Pro Answer Ghana homepage. Staff bookmark it. Callers never see it.
Not (b)
Not a new brand website
Do not build a mini proanswerghana.com for ‘academy content’. Callers must never land here. No public nav, no Google listing, no sitemap.
Not (c)
Not a redirect to Teachable / Thinkific / Kajabi
This desk is already the academy. Do not copy 215 scripts into a commercial LMS.
Not (d)
Not a landing page
Not a brochure. She trains in the live desk: protocol, drills, quiz, Walada.
Not (e)
Not an LMS with enrolments or payments
Internal staff app. Named issue to Ama and Elisabeth. This desk does not handle money. No public courses, no checkout, no self-enrol.
Use
Never
- tilersghana.com/training — or any path on a live trade site
- constructgh.com, contractorsghana.com, or a brand subdomain such as academy.tilersghana.com
- eliteanswerghana.com — that is a different house brand
- The public homepage proanswerghana.com (callers land there)
- A Google, Facebook, or WhatsApp-status listing of the link
01
Issue the live desk now
WhatsApp Ama and Elisabeth https://wind-rocket-orbit-terra.grok.me — the desk is live. academy.proanswerghana.com is parked at Cloudflare 1014 until you Add custom domain in Publish. Do not send them a 403.
02
Sit-down + handbook
Ninety minutes on the S23. Handbook PDF in Files. Duty card pinned. You watch the first CID greeting and the first near-name.
03
House URL later
When academy.proanswerghana.com loads this desk, paste it here and send a one-line update. Claude is standing down until then. Do not ping him to swap records.
A custom URL is not a lock. Anyone who guesses the name can open it. If you want a gate, put Cloudflare Access in front — email allow-list for operations, Ama, and Elisabeth. Do not put a shared password in the WhatsApp message.
01
Publish — done
Origin is live at wind-rocket-orbit-terra.grok.me. Claude CNAME academy.proanswerghana.com there, DNS only. Never put the academy on tilersghana.com, constructgh.com, or any public brand site.
02
Issue, do not broadcast
WhatsApp Ama and Elisabeth only — a dedicated operations chat, not a staff group of twenty. Paste the message on this page. Tell them not to forward.
03
Sit with them once
Ninety minutes, both on the S23 Ultra. You watch the first CID greeting and the first near-name. A PDF sent overnight is not training.
04
Pass mark before live
Quiz 90%. Drill: CID is the caller. Drill: Construct GH or Contractors Ghana. Eight line tests ticked. Briefing locked answers applied.
05
Handbook + pocket card
Open Handbook → Download PDF (or Print). That is the sit-down pack — every brand, every script. Then Duty card → Print → Save as PDF. Pin the card in S23 Files and at Awoshie-Anya.
WhatsApp — Ama and Elisabeth only
Claude is standing down. Issue the live desk now. Copy the message into a chat that contains only Ama, Elisabeth, and operations. Do not send academy.proanswerghana.com until it loads this desk.
Paste https://academy.proanswerghana.com once DNS is live, or the published private link until then.
Ama, Elisabeth — This is the Pro Answer Ghana Duty Desk academy. Internal. Do not forward. I am also sending the Duty Desk Handbook (PDF). Save it in Files on the official Samsung S23 Ultra — not a personal phone. Do not forward. Do not post on a brand site. Open the live academy (source of truth after this sit-down): https://wind-rocket-orbit-terra.grok.me Before your first live hour, complete: 1. Read the Duty Desk Handbook (PDF/HTML handed with this message) 2. Protocol — CID is the caller. Confirm the company. Never guess. 3. Drill: CID is the caller, not the brand 4. Drill: Construct GH or Contractors Ghana 5. Quiz — 90% 6. Mark the 8 line tests after a spare-phone check You greet as the brand they named. Never Pro Answer Ghana unless they dialled proanswerghana.com. Never Elite Answer unless they named it. No prices. No MoMo. Log every call in Walada Command Centre within two minutes. Desk names: Ama, Elisabeth, Akosua, Efua. First name only. If a transfer rings out: "They are in a meeting — it should be over in about three hours. I can call you back, or you may call this line again. Which would you prefer?" Main office if asked: Awoshie-Anya, on the main road. Branches on the website. — Operations
Issued to
Tick when the sit-down is done and the pass mark is met.