Pro Answer Ghana

Duty Desk

Ama

All brands

Line 8 · Consumer · mixed

Consumers Voice Africa

Consumer voice

consumersvoiceafrica.com

Consumers Voice Africa — not Consumers Voice Ghana.

Greeting — CID will not show this name

Good morning, this is Ama, how may I help you?

Then they name Consumers Voice Africa. Lock it:

Good morning, Consumers Voice Africa, this is Ama, how may I help you?

If they ask “is this a call centre?” — “You have reached Consumers Voice Africa.” Then help.

If they ask where we are

Our main office is at Awoshie-Anya, on the main road. Branch locations are on the website — I can have the team send you the link.

This brand’s site: consumersvoiceafrica.com. Send the official link — do not invent a yard.

Services she may acknowledge

  • Consumer voice
  • Site / request intake
  • Callbacks to this brand’s desk

Qualify

  • Country
  • What they want heard
  • Company they are dealing with

Never promise

  • Any spoken price, MoMo, or cash from this desk
  • That this is Consumers Voice Ghana
  • We will shame a company on air from this desk
  • That this is Consumers Voice Ghana

Escalate to

Consumers Voice Africa principal

Cluster 8 — Consumer, house, Kronix. architectsafrique.com, consumersvoiceafrica.com, consumersvoiceghana.com, eliteanswerghana.com, proanswerghana.com, plus the Kronix .com family.

Do not greet as these

Consumers Voice Ghana

If they named one of these instead, lock that card — not this one.